Why Excel Fails at Quality Management (And What to Do About It)

It’s Friday afternoon. You open Quality_Tracker_FINAL_v3.xlsx. Three formulas are broken. The chart has jumped. Someone sorted two columns “just to check something.” And the intern who wrote the macro left in September. You spend your evening rebuilding the file. Monday morning, you present data that’s already three days old. If you’re a Quality Manager in […]